Shipping And Order Fulfillment
How does ordering and shipping work?
Once your order has been placed and payment has be authenticated, your order will be processed with in 24 hours if not sooner if your order is received earlier in the day we do try to post same day time permitting.
* Once a payment is authenticated no change can be made to the order with no exemptions given.
I can not seem to order to my country?
This is no problem just email us at firstname.lastname@example.org and we will help you place a order to your destination.
How long will my delivery take?
Standard Postage = 2 - 6 Business Days + 24 hour order processing
Express Postage = 1 - 2 Business Days + 24 hour order processing
My order has not arrived yet?
Contact us at the email@example.com and we will work with you to find your order we mostly use Australia Post and there is full tracking on all orders we send. If for any reason the order has gone missing we have to wait for Australia post to confirm its location, this can take up to 1 - 3 days. package have been know to be misplaced in the system and once located they can make their way to you.
How do i Track my order?
An email is sent once tracking details have been added to your order you can simply click on the links provided in this email, if for some reason you did not received this email contact us and we can resend this information out for you.
As always if you have any question please to not hesitate to contact us we are always more than happy to help with any problem or concerns you have.